Privacy Policy

Effective Date: November 1, 2025

[Your Company Name] (“we,” “us,” or “our”) operates [Your Website Name] (the “Site”), a directory and listing platform. The Site allows users to list and discover co-working spaces, office places, events, and corporate party tickets for booking and purchase.

We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your information when you visit our Site, use our services, or interact with us. By accessing or using the Site, you consent to the practices described in this Policy.

If you do not agree with this Policy, please do not use the Site. We may update this Policy periodically; changes will be posted here with an updated effective date. Your continued use of the Site after changes constitutes acceptance of the revised Policy.

1. Information We Collect

We collect information to provide, improve, and secure our services. This includes:

1.1 Personal Information

• Account Information: When you create an account to list spaces/events or make bookings, we collect your name, email address, phone number, billing details (e.g., credit card info via third-party processors), and business details (e.g., company name for listers).
• Booking and Listing Data: Details about your bookings (e.g., dates, durations, pricing, discounts applied for monthly/yearly plans), listings (e.g., space descriptions, availability, images), and purchases (e.g., event tickets).
• Communication Data: Information from inquiries, support tickets, or messages via the Site’s forms or chat features.
• Profile Information: Optional details like profile photos, bios, or preferences shared by listers or users.

1.2 Non-Personal Information

• Usage Data: IP address, browser type, device information, pages visited, time and date of access, and referral sources (collected via cookies and analytics tools).
• Location Data: Approximate location based on IP address for search functionality (e.g., finding nearby co-working spaces); exact location only if you enable it for bookings.
• Payment Data: We do not store full payment details; these are handled by secure third-party providers (e.g., Stripe, PayPal) integrated.

We do not collect sensitive information (e.g., health data) unless required for specific bookings (e.g., accessibility needs for events), and only with your explicit consent.

2. How We Use Your Information

We use your information for legitimate business purposes, including:

• Service Delivery: To create and manage accounts, process bookings and payments, apply discounts (e.g., for monthly/yearly co-working plans), confirm availability, and facilitate listings/events.
• Communication: To send booking confirmations, updates, promotional emails (with opt-out options), or respond to inquiries.
• Improvement and Analytics: To analyze usage patterns, enhance the Site (e.g., recommend spaces based on past bookings), and debug issues.
• Security and Compliance: To detect fraud, enforce our Terms & Conditions, and comply with legal obligations (e.g., tax reporting for payments).
• Marketing: With your consent, to send personalized offers about co-working spaces, events, or tickets.

3. How We Share Your Information

We do not sell your personal information. We may share it in limited circumstances:

• Service Providers: With trusted third parties who help operate the Site, such as hosting providers (e.g., AWS), payment processors (e.g., Razorpay), email services (e.g., Mailchimp), and analytics tools (e.g., Google Analytics). These parties are contractually obligated to protect your data.
• Listers and Bookers: Basic contact info (e.g., name, email) may be shared between listers and bookers to complete transactions (e.g., event check-ins or space access details).
• Legal Requirements: If required by law, subpoena, or government request, or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

For international users, data may be transferred to [Your Country, e.g., the United States], where privacy laws may differ. We ensure appropriate safeguards (e.g., Standard Contractual Clauses) for such transfers.

4. Cookies and Tracking Technologies

The Site uses cookies, beacons, and similar technologies to enhance functionality:

• Essential Cookies: For core features like login and bookings.
• Analytics Cookies: To track usage (e.g., Google Analytics).
• Marketing Cookies: For targeted ads (e.g., Facebook Pixel).

You can manage preferences via your browser settings or by opting out through our cookie banner. Note: Disabling cookies may limit Site functionality.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information (e.g., encryption for payments, secure servers for Hub data). However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials safe.

In the event of a data breach, we will notify affected users and authorities as required by law.

6. Your Rights and Choices

Depending on your location (e.g., GDPR for EU users, CCPA for California residents), you may have rights to:

• Access, correct, or delete your personal information.
• Opt out of marketing communications or data sales (if applicable).
• Withdraw consent for processing.
• Request data portability.

To exercise these rights, contact us at [support@hub.itrosys.com]. We will respond within [e.g., 30 days]. For verification, we may request proof of identity.

You can also:

• Update your profile via your account dashboard.
• Unsubscribe from emails using the link in messages.

7. Children’s Privacy

The Site is not intended for children under 13 (or 16 in some jurisdictions). We do not knowingly collect data from children. If we learn of such collection, we will delete it promptly.

8. Third-Party Links and Services

The Site may link to external sites (e.g., payment gateways, social media for sharing events). We are not responsible for their privacy practices; review their policies before providing information.

9. Retention of Information

We retain your information as long as needed for the purposes outlined (e.g., booking records for 7 years for tax compliance) or as required by law. After that, we securely delete or anonymize it.

10. Governing Law

This Policy is governed by the laws of [Your Jurisdiction, e.g., the State of California, USA]. Disputes related to privacy will be resolved as per our Terms & Conditions.

11. Contact Us

For questions, complaints, or data requests, email [support@hub.itrosys.com] or write to [Your Company Address]. For EU users, our Data Protection Officer can be reached at the same email.

We recommend consulting a legal professional to customize this policy for your specific needs.

This is a template generated for informational purposes. It is not legal advice. Please have it reviewed by an attorney before implementation